*Jean Notes – I was not able to make the pictures small enough for WordPress parameters? Didn’t know how.
Before you begin
Cisco Jabber 11.9 for Mac. This person is a verified professional. Verify your account to enable IT peers to see that you are a professional. Open Source Used In Licensing Information for Cisco Jabber for Mac 11.9 11.9 3 This document contains licenses and notices for open source software used in this product. With respect to the free/open source software listed in this document, if you have any questions or wish to receive a copy of any source code to which you may be entitled under. Cisco Jabber VDI. The Cisco Jabber application can be used with Citrix or VMWare VDI solution. The different download packages can be found on this page. Download Jabber client; 14.0 Jabber Windows client x86; 12.9 Jabber Windows client x86; 12.8 Jabber Windows client x86; 12.7 Jabber Windows client x86; 12.6 Jabber Windows client x86. WARNING: When you empty the Trash, the app is permanently removed from your Mac. If you have any files that you created with the app, you may not be able to open them. If you will be reinstalling Cisco Jabber, restart your Mac before performing the Cisco Jabber Installation.
- Download the Cisco Jabber application from Google Play and install it.
- Get your sign-in method and account information from your system administrator.
Procedure
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1. Connect your device to the network.
2. Open Cisco Jabber and follow the prompts to advance through the screens.
Note: For Android OS 6.0 or later, you are prompted to permit Jabber to make calls, access your contacts, record your audio, and use your device battery. In this case accept all the permission requests.
3. If you are prompted to enter your username and domain, enter it in the following format:
username@example.com, and tap Continue.
4. Enter your password, and tap Sign In.You may be prompted to validate your server certificates. If you are unsure about this, contact your administrator to verify if you have to accept the certificates.
5. After signing in, learn more about Jabber from the Knowledge base available in the Settings menu.
Use Cisco Jabber for Android on your phone
- View or edit your availability status.
- Access your features.
- View or access your custom tabs.
- View or edit your settings.
- View account information or sign out of your account.
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Use Cisco Jabber for Android on your tablet
- View and edit your availability status.
- Access your features.
- View or access your custom tabs.
- View or edit your settings
- Search for contacts or make a call.
- Tap for more options
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Cisco Jabber is supported on all Android wear, which has Android OS 5.0 or later and Google Play service 8.3 or later.
- Install the Android Wear app in your Android device
- Turn on Bluetooth in your Android device.
- Connect your Android Wear to your device using the Android Wear app.
- Download Cisco Jabber for Android from the Google Play Store, and install it in your Android device
- View incoming call, and answer it or decline it, or swipe upward to reply with a quick message.
- Tap the mute icon to mute an ongoing call or a conference call
- Tap the decline icon to end a call or a conference call.
- Tap the resume icon to resume a call that is on hold or parked
Chat notifications
- You can use any of these options to respond to a chat message:
- Speak to convey your message
- Draw an emoji
- use quick messages
- Call
- Use emoticons
2. To delete a message, open the message, swipe left to see Delete Conversation option, and then tap it.
3. To view the message in your deivce, tap Open on Phone.
4. If you don’t want to receive notifications from Cisco Jabber on your Android Wear, then use Block app.
Group chat notification
Tap Join or Decline on the group chat notification.
Voicemail notification
Play and pause the voicemails.
Navigation pages
View your photo, missed calls count, and unread messages count on the home page.
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View your hcat history and the unread messages count on the Chats page.
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View your recent call activities on the Recents page. Tap a contact to call back.
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When using the BCIT Staff Virtual Desktop, you may have difficulty with audio on Jabber and Zoom.
You may not be able to make calls using Jabber and will see this icon at the bottom of your Jabber window:
In Zoom, there may be intermittent problems with sound quality and latency (delays).
Cause
The Virtual Desktop operating system and the user’s own operating system aren’t correctly communicating about the computer’s available audio equipment.
Resolution
Installing two helper applications on the user’s personal computer will correct the problem and prevent its recurrence.
Installing the Cisco JVDI client (for Jabber)
In a web browser outside of the Virtual Desktop:
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- Download the Cisco JVDI Client for Windows .zip file to your computer and extract its contents.
- Double-click on “CiscoJVDIClientSetup-x86_64.msi” in the extracted folder and follow the prompts to accept the terms and install the software.
You should now be able to make calls using Jabber in the Virtual Desktop and will see this icon at the bottom of your Jabber window:
Installing the Zoom Citrix HDX Media Plugin (for Zoom)
In a web browser outside of the Virtual Desktop:
- Download the Zoom Citrix HDX Media plugin file to your computer.
- Ensure that you’re not currently running Citrix Receiver and double-click the file and follow the prompts to accept the terms and install the software.
You should now notice improvements in overall sound quality and latency when using Zoom in the Virtual Desktop.